I recently took over a newly-established Agile CoE and have a mixed bag of coaches. Some are FTEs, others are contractors. I am looking at the best way to evaluate the coaches’ performance because I cannot use the teams’ maturity and progress.
Here is the rub - the organization is relatively new to Agile, so we have the usual challenges - teams are still being established for projects then disbanded, people (ie, Product Owners and Scrum Masters) were placed in those roles by their management teams with little to no guidance, so overall there are a number of challeneges out of the coaches direct influence that are impacting the teams’ maturity and growth.
The coaches are primarily working with the teams, I do not have coaches that really coach at the leadership/executive level…also part of my challenge.
Any ideas, recommendations would be greatly appreciated.