@zachbonaker was just tweeting about performance 'metrics' and was wondering if he was "missing something" by not necessarily subscribing to the idea that performance metrics were - needed? helpful? good? (for Coaches or Scrum Masters)
My take on this - is why not?
For the coaches out there: How can we help scrum masters get better? Especially if you have a scrum master who thinks they are awesome, and they are actually struggling? Is there something we can use to demonstrate measureable progress?
For the coaches out there: How do you measure your performance as a coach? Is it a reflection of the teams you are coaching? How do we create growth plans and mentor each other?
I will post my answers to these questions next week. I love the idea that @andycleff posted in our slack channel about a Net Promoter Score for SMs. More on that next week too.
I can appreciate the "You know it when you see it" perspective, but how is that helpful to budding scrum masters that are looking to improve?
I do not think there needs to be a "manage by metrics" mantra - and as @JayHorsecow has pointed out many times "what gets measured gets managed".
Hopefully this thread is seen as "coming from a good place" and not the proverbial stick we use to crush colleagues and tell them what horrible people they are. Dunning-Kruger effect is real beyond teams. And who knows...maybe we help @troy and @mccallam2 with options for Lean Agile Intelligence tool??